Success Stories

I have participated in and witnessed the development of ICBC in the areas of credit, capital and international business during 35 years of service in ICBC, which is the result of jointly efforts by institutions at all levels, and front, middle and back offices. People aiming high are ready to brave hardships to attain goals. I will continue to fulfill my responsibilities and missions and make proactive efforts according to the spirit of “fighter + doer” and “reform + innovation”. I will earnestly complete the task assigned by the history.
- Gong Ping,  Deputy Head of Beijing Branch (the Fifth “Touching ICBC” Employee)

I have ever served in the military for 17 years to defend the motherland and safeguard it's dignity. With the indomitable quality which had cultivated in the army, I have worked in the ICBC’s security line for 23 years to safeguard the state’s financial assets. I am grateful to ICBC for cultivating me and providing me a platform to continue to serve my motherland. In the future, I will devote myself to my position to make remarkable achievements.
-Zhang Jiangao, Manager of Security Department of ICBC Hengshui Branch (the Fifth “Touching ICBC” Employee, “Security Model” of the Head Office and “Banking Security Model” of the People’s Bank of China)

All good results arise from persistent belief and unremitting efforts. “A person should love and become proficient in his/her position”. No matter what position and any challenges should to face, I would unswervingly press ahead to fulfill my mission and make achievements.
-Gao Yali, Head of ICBC Shanxi Yuncheng Mudan Sub-branch (“Labor Day Medal of Shanxi Province”, the Fifth “Touching ICBC” Employee and short-listed candidate of “Shanxi Financial Craftsman” in the first Shanxi financial system)

As an ordinary ICBC employee, my growth is attributable to the organization’s cultivation and team’s help. I will work hard on each task ,and providing good service for employees and business development based on datas.I will stride towards a brilliant future of ICBC.
-Li Yingkui, Senior Analyst of Finance and Accounting Department of Hohhot Branch in Inner Mongolia province (the Fifth “Touching ICBC” Employee, “Banking Data Quality Improvement Competition Pacesetter” of the Head Office and “Model Individual of Financial Statistical Data Centralization with Outstanding Contributions” of the Head Office)

I have upheld and will practice the spirit of Lei Feng throughout my life. Under the influence of ICBC’s corporate culture, I have carried forward the spirit of Lei Feng on my position and collected Lei Feng-related culture products, conducting activities to tell his stories. I will carry forward the spirit of Lei Feng to make it shine bright forever.
-Wang Jianguo, Office Manager of Liaoning Chaoyang Branch (“Learning From Lei Feng Model” in the Chinese banking industry, “Learning From Lei Feng Volunteer Service Model” of China Volunteers Association, the Fifth “Touching ICBC” Employee and “Kind-hearted People of Liaoning”)

My motto is “no pain, no gain”. I respect and thank my work that makes me know how to treat people sincerely and push me to work in a down-to-earth manner at all times.
-Huang Donghao, Manager of Comprehensive Sequence of Channel Management Department of ICBC Jilin Yanbian Branch (the Fifth “Touching ICBC” Employee, “Security Protection Model” of China Banking Association, “Security Management Model” of the Head Office and “Model Individual” of Jilin Provincial Public Security Department and CBRC Jilin Office)

Positive energy and sense of justice are needed by the society. Acting as Good Samaritans is a traditional Chinese virtue and the spirit of ICBCer. In the future, I will help needy people as before.
-Du Yongxin, Customer Service Manager of ICBC Qiqihar Kedong Sub-branch in Heilongjiang (the Fifth “Touching ICBC” Employee and “Good Samaritan” of Heilongjiang Province)

Like other ICBCer, I have endeavored to serve each customer and conduct each transaction to safeguard the “money” of customers. Like a trickle of water in the sea and a grain of sand on the beach, I will use my strength to do my job best.
Zhu Xiaoyun, Customer Service Manager of ICBC Baoshan Baogang Sub-branch in Shanghai (the Fifth “Touching ICBC” Employee and the Sixth “Security Hero” of Shanghai)

The words of “ICBCer” represent the wisdom, hard work and efforts of one generations of ICBCer As one member of “Yuan Jianping-led team”, I have been inspired by the spirit of hard-working, dedicated, responsible and never give-up. I have always kept in mind that such spirit should be upheld in my work and I should work hard to provide “considerate” ICBC services for small and micro enterprises and make “ICBCer” shine even brighter.
-Li Peixuan, Assistant General Manager of Inclusive Finance Department of Xuzhou Branch in Jiangsu province(“Labor Day Financial Model Women Worker of China”, the Fifth “Touching ICBC” Employee, the “Most Beautiful Family” of the Head Office and “Outstanding Customer Manager in Corporate Business” of the Head Office)

As a young employee, I should to gain experience and to be a person who loves life and work hard which could embrace more opportunities.Persistent, self-disciplined,be a mentally strong person,work hard together with other team members and grateful for others who will become a valuable ICBCer.
-Zhuo Minjing, Personal Customer Manager of Banking Office of ICBC Wenzhou Longwantianhe Sub-branch in Zhejiang (National Labor Day Financial Medal, Labor Day Financial Model Women Worker of China, the Fifth “Touching ICBC” Employee, the winner of “Large Bank Craftsman” Award of the Head Office and Guinness World Record-Holder in counting banknotes with covered eyes in 30s)

As a retired demobilized armyman, I have been strict with myself and upheld military spirit according to the standards for military personnel during work in ICBC for decades. I am ready to bear the weight of responsibility and repay customers and society with high-quality services.
Tu Xing’an, Lobby Manager of Banking Office of ICBC Lu’an Huoqiu Sub-branch in Anhui province(the Fifth “Touching ICBC” Employee, the first-class military achievement of No. 1 Corps and Division of Nanjing Military Region, “Model Worker” of Anhui Province and the Fourth “Moral Model - Helping Others” of government offices of Anhui Province)

ICBC offers me a platform to realize my dreams. It teaches me to perform my duty, devote myself to work and love work. I will spare no efforts to contribute to the long-term development of ICBC.
-Xiong Hualing, Customer Manager of Business Hall of ICBC Nanchang Beijingxilu Sub-branch in Jiangxi province(the Fifth “Touching ICBC” Employee and Outstanding Customer Manager of the Head Office)

I have worked in a down-to-earth manner. During the service as the major secretary in the countryside, I have kept in mind the mission of serving the people, fully leveraged the advantages of poverty alleviation via finance, worked single-mindedly and with fortitude together with the people in poor villages, striving to put the poverty alleviation policies of the Party into practice. Despite hardships and grievance, I have developed affection with people in my community-level work. I am full of pride whenever I see a new look of villages and progressive villagers extending gratitude to the Party. I feel that I am willing to work hard towards their desire for a better life.
-Wang Kai, Secretary of Youth League Committee of ICBC Shandong Province Branch System (the Fifth “Touching ICBC” Employee, the third price of Ideological and Political Work Survey Results of National Financial System, “Outstanding Communist Youth League Cadre” of the Head Office, “Human Resources Work Model” of the Head Office, the Fourth “Outstanding Jinan Volunteer Worker” of Jinan and the third-class achievement in poverty alleviation)

I am extremely honored to be a member of the “poverty-alleviation team” of Hubei Enshi city. I have taken part in and witnessed the great historical project of lifting poor households, villages and counties where we work. Keeping my mission firmly in mind that to be a qualified worker of poverty-alleviation, I should forge ahead unswervingly.
-Wu Jian, Manager of Personal Banking Department of Hubei Branch and Leader of Resident Rural Work Team of Hubei Branch (“National Labor Day Financial Medal”, “Labor Day Medal of ICBC”, the Fifth “Touching ICBC” Employee and “National Poverty Fight Award Candidate of 2019”)

I have earnestly performed my tasks for the best in the spirit of “considerately” and “craftsmanship”.I have worked and thought hard,I am ready for sharing, learning and integrating my personal values to the development of ICBC.
-Ouyang Chunyan, Operation Management Supervisor of ICBC Shaoyang Branch in Hunan province(the Fifth “Touching ICBC” Employee and the winner of “Large Bank Craftsman” Award of the Head Office)

Among the first batch of employees recruited when ICBC was founded, I have been witnessing the whole process of reform and development of ICBC. Personally, my force is insignificant,but what important is whom you worked with. Under the guidance and trust of leaders and the help and support of colleagues, personal achievements can be made through the broad platform of ICBC in this era. As a proverb “Nothing is impossible to a willing heart” goes, I have been working as a financial employee for a long time and wish ICBC forge ahead with refined management!
- Chen Zejie, Senior Manager and General Manager of Finance and Accounting Department of ICBC Zhongshan Branch in Guangdong province(the Fifth “Touching ICBC” Employee and “Finance and Accounting Model” of the Head Office)

I have been “earnest” and “diligent” in my work for more than 20 years. Work can be perfectly accomplished in earnest and with diligence!
- Zhang Liqiong, Senior Corporate Customer Manager of ICBC Hezhou Branch in Guangxi and Manager of Personal Banking Department and Bank Card Center (the Fifth “Touching ICBC” Employee)

An outlet is a window for us to provide superior and efficient services for customers. An outlet is also a team,diligence, dedication, solidarity and mutual assistance are our long-standing culture and heritage. An outlet is also a battlefield,we should speed up business innovation to offer better service for economic development, which is our original aspiration and mission!
- Li Jiayi, Senior Customer Manager of Banking Department and Director of Banking Office of ICBC Hainan Branch (“National Labor Day Financial Medal”, “National Financial Service Expert”, the Fifth “Touching ICBC” Employee, the First “Large Bank Craftsman” of ICBC and “Model Worker” of Hainan Province)

I have provided services for customers honestly; I have worked hard to maximize customer value; I have diligently learnt and thought to make innovation and actively explore pro-people business. Wherever you are, dedication to your work can make a brilliant life!
-Sheng Jianqin, Customer Manager of Legal-Person Customer Marketing Department of ICBC Chengdu Binjiang Sub-branch in Sichuan (the Fifth “Touching ICBC” Employee, the Second “Large Bank Craftsman”, National Labor Day Financial Medal and “Institutional Finance Business Model” of the Head Office)

Like other members of the team, I have remained true to our original aspiration of working efficiently, uniting together and performing responsibilities bravely.
-Wang Xin, Deputy Head of Guizhou Bijie Chengqu Sub-branch (the Fifth “Touching ICBC” Employee, “Large Bank Craftsman”, “Model Women Worker” of the Head Office, “Labor Day Medal of Guizhou Province” and “Labor Day Women Model Post of Guizhou Province”)

Since joining ICBC, I have been inspired by the principles of “modest, earnest, hard-working and initiative” to carry out each work and serve each customer , thereby becoming a qualified employee.
- Zhao Rui, Personal Customer Manager of Dali Gucheng Sub-branch of ICBC Yunnan Branch (National Labor Day Financial Medal, the Fifth “Touching ICBC” Employee and “Outstanding Communist Party Member” of the Head Office)

I am dedicated to providing superior services to customers with a grateful heart and in the spirit of craftsmanship.
-Guo Xiaoyan, Customer Service Manager of ICBC Tongchuan Changhonglu Sub-branch in Shaanxi (the deputy of the 13th National People’s Congress and the Fifth “Touching ICBC” Employee)

In spite of hardness, I have been working in the sub-branch of a county at an altitude of over 2,600 meters for 26 years. With my loyalty to ICBC, I have tried my best to do well at each position in a down-to-earth manner.
-Zhang Wenping, Director of Operation Management Department of ICBC Xining Huangzhong Sub-branch in Qinghai (the Fifth “Touching ICBC” Employee and “Internal Control & Compliance Model” of the Head Office)

ICBC helps me go out of a national-level poor county in the mountain and teaches me to practice the value of “Integrity Leads to Prosperity”. In the past three decades, I have carried out each task diligently and performed each post earnestly. I have joined hands with colleagues to overcome formidable challenges and difficulties, making unremitting efforts in poverty alleviation via inclusive finance, and pursuing dream with determination
-Feng Hongxin, former Manager of Small and Micro Enterprises and Personal Loan Operation Center of Ningxia Guyuan Sub-branch (“Targeted Assistance Model” of poverty alleviation development of Ningxia and the Fifth “Touching ICBC” Employee)

With the concept of “regarding bank as home” in mind, I have established the philosophy of “regarding villagers as family members, and the affairs of villages as those of my family” and resided at villages to “warm” myself and shine others.
-Jiang Hongguang, Deputy Chief of Organization Section of Organization Department of Party Committee of ICBC Xinjiang Branch (the Fifth “Touching ICBC” Employee and “Fanghuiju” resident village model of Xinjiang Autonomous Region)

I respect and love my job and have earnestly performed my duties. I have worked hard on my position and forged ahead regardless of difficulties. I have been absorbed in business and have devoted myself to my career in ICBC. “A person with a desire to excel oneself among the people will never be bewildered”. I have grown up together with ICBC!
- Zhuo Qifeng, General Manager of Banking Department of ICBC Ningbo Branch (the Fifth “Touching ICBC” Employee, “Corporate Banking Model” of the Head Office and “Pension Business Model” of the Head Office)

ICBC offers me a platform to grow up. I have taken solid steps on my position to make noteworthy achievements in my career.
- Chen Dongcheng, Wealth Management Manager of Xinglin Sub-branch of ICBC Xiamen Branch (the Fifth “Touching ICBC” Employee, “Labor Day Medal” of the Head Office, “Personal Banking Model” of the Head Office and “Superior Service Model” of the Head Office)

All results are yielded from original aspiration and persistent efforts. Upholding the service philosophy of “not to do the best but be better”, I have made dedication and tireless efforts to contribute to the development of ICBC.
- Zhu Zhaohua, Operation Management Post of Shenzhen Hongwei Sub-branch (the Fifth “Touching ICBC” Employee and “Financial System Model” of Shenzhen)

I have carried out work with “indomitable determination and feet on the ground”. The “indomitable determination” means that I should comprehensively review the value and direction of my financial information security work from the perspectives of national security, business demand and technical development and stick to my “path”; the “feet on the ground” means that I should pay attention to each attribute of business products (including “security”) in the craftsmanship spirit and enjoy each progress I made.
- Jiang Jiatang, Senior Manager of ICBC Business R&D Center (the Fifth “Touching ICBC” Employee, “Science and Technology Advancement Award” of the Head Office, the “Strongest Blue Army Award” in the cybersecurity contest of central enterprises and the first price of CBRC Technical Risk Management Subject)

I joined ICBC immediately after graduation. Looking back, I am grateful to ICBC for the global vision and stage offered to technical personnel. As a post-80s, I am in late thirties. The only reason for unremitting efforts made by ICBC technical personnel for 7*24h 365 days each year is my passion and love towards hardworking, ICBC and China.
- Jin Haimin, Deputy General Manager of Security Department of ICBC Data Center (“Shanghai Young Financial Talent”, the Fifth “Touching ICBC” Employee and “Young Post Star” of the Head Office)

“ICBC” stands for an honor, a responsibility and even an industry model. I am loyal to my job. I have been working on bank card business for 23 years. I have integrated my values to the development of ICBC, performed responsibilities assigned by ICBC in the craftsmanship spirit and done my best to reach ICBC standards. To realize the vision of building the world-class financial enterprise, I am willing to grow up together with ICBC. I might not play a decisive role in the undertaiking, but I should be part of its success.
- Li Hong, General Manager of Group Merchant Development Department of ICBC Peony Card Center (the Fifth “Touching ICBC” Employee, “Fee-based Business Model” of the Head Office, the “Second Prize of Product Innovation” of the Head Office and “Retail Business Model” of the Head Office)

I am from a poverty-stricken family in a rural area. I finished my study in the university through the student loan. Therefore, I deeply understand the impact of poverty on a person and a family. I cherish the opportunity given by ICBC as an ordinary Party member to help more people in my hometown to cast off poverty and become prosperous. I hope to help more folks to shake off poverty and achieve moderate prosperity.
- Li Xingke, L3 Manager of Chengdu R&D Department of ICBC Software Development Center (“National Financial May Fourth Youth Medal”, the Fifth “Touching ICBC” Employee and the “Most Inspiring Person of Wanyuan”)

I have been working in ICBC for 35 years. Under the guidance of the strategy of “making the Bank stronger by developing financial technology” of the Party Committee of the Head Office, I am an ordinary technical person of ICBC, am so honored to participate in the accomplishment of technical blueprints of the electronic finance, IT-based bank and smart banking. Each generation of system is built and developed with hard work of ICBC technical personnel in the new era. Life can be made more fruitful and significant only by dedicating myself to the undertakings of ICBC. I wish that smart banking development can help ICBC achieve a new leapfrog development!
- Hu Zhihong (the “Second-Class Science and Technology Progress Award of State Science and Technology Commission”, “Science and Technology Development Award of the People’s Bank of China”, the Fifth “Touching ICBC” Employee and “Science and Technology Advancement Award” of the Head Office)

I have never thought of inspiring anyone else intentionally, and of course, there is always someone who is more inspiring than me. I simply remain true to my choice, belief and original inspiration under the support and encouragement of family members. Like medical workers and all other people involved in tackling COVID-19, I have looked back at my “duties” at all times and tried my best to overcome any difficulties. The world will be inspired by our solid steps towards the bright future!
- Dong Chuanjun, Director of Group Rule Management Department of Risk Compliance Sector of ICBC (Argentina) (the Fifth “Touching ICBC” Employee and “Overseas Institution and Subsidiary Line Model” for three consecutive years from 2016 to 2018)

I have been working in the Bank for 29 years with a grateful heart after leaving the Chinese army. Despite discharging from active duty, I have stayed in the spirit of the military life. I have kept firmly in mind and practiced the Party oath. On my position, I have brought my specialties into full play, earnestly performed my responsibilities, recorded the development of ICBC with camera and rendered care and love to the society.
-Zheng Guohua, Senior Manager of Modern Finance Institute (the Fifth “Touching ICBC” Employee)